There is no return on custom shutters. Stock items may be returned to Vinylshutters.net within 30 days from date of receipt, subject to a 30% restocking fee and our receipt of item(s) in resalable condition. This INCLUDES Exchanges. (If you are not sure of your color, please order free color samples.) The item(s) to be returned must be in original packaging with all accessories in order to receive credit from Vinylshutters.net. The item(s) must be accompanied by a return authorization form and returned to vinylshutters.net within 14 business days from authorized return date.
The shutters must be shipped to
Jo Go Enterprises
100 Glendale Avenue
Muscle Shoals, AL 35661
in order to receive credit.
VinylShutters.net Return Policy is that any costs to ship vinyl shutters to vinylshutters.net must be paid by customer.
Vinylshutters.net reserves the right to deny a return authorization form for any reason.
Please be sure to inspect the item(s) before signing for them and have the driver of the freight company make a note if there are any damages what-so-ever. If the item(s) you have received are incorrect, damaged or defective please contact Vinylshutters.net at (888) 733-0545 within 3 days so the we can take immediate action to resolve the situation.
Processing time for returns may take up to 2-3 weeks